Ambulance service failing target

Ambulance service failing target

Ambulance service failing target

First published in News

AMBULANCES in Essex are failing to get to some of the most critical patients on time, according to figures.

Paramedics are given a set time of getting to their most serious cases within eight minutes.

But the East of England Ambulance service, which covers the county, is failing to reach the 75 per cent benchmark.

Patients having heart attacks, not breathing and with no pulse fall into the most critical category.

In 2013/14 the East of England Ambulance Service reached 73.6 per cent of the eight minute call outs.

Across the country the average response rate was 75.6 per cent.

A spokesman for NHS England said: "It is important to stress that the majority of patients are treated quickly and effectively despite demands on ambulance services over the last year.

"But it is quite clear that ambulance trusts are under pressure and we will need to address this when allocating the extra money recently announced to help the NHS meet the high standards that patients are entitled to expect."

A spokeswoman for the East of England trust said: "The trust appointed new chief executive Anthony Marsh in January, who put in place a performance improvement action plan as the trust has been consistently failing its targets and performance.

"Fundamentally this is due to not having enough staff or ambulances on the road. Therefore the trust is currently recruiting 400 student paramedics this year. So far it has already offered 360 contracts to student paramedics and more than 120 of these have started their training or are on the road.

"In addition, the trust has brought in 147 new ambulances and is upskilling existing staff from emergency care assistant to emergency medical technician and EMT to paramedic."

Comments (11)

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4:30pm Thu 31 Jul 14

Almeda11 says...

This doesn`t surprise me at all, and is a follow up, a couple of months ago, to the appaling tragedy of a young woman, who had to wait for FORTY minutes, while the UNTRAINED paramedics did a health and safety check !!

Then, because they were untrained, they were unable to administer morphine to this poor woman, who was in tremendous pain and bleeding internally.

When they did finally set off they didn`t even put the sirens on or the blue flashing light, and by the time they got to hospital this woman was almost dead, she died a short time later.

Talk of INCOMPETANCE and STUPIDITY, WHY is this being allowed to happen in the first place, it is a national disgrace and needs addressing -- NOW !!!!
This doesn`t surprise me at all, and is a follow up, a couple of months ago, to the appaling tragedy of a young woman, who had to wait for FORTY minutes, while the UNTRAINED paramedics did a health and safety check !! Then, because they were untrained, they were unable to administer morphine to this poor woman, who was in tremendous pain and bleeding internally. When they did finally set off they didn`t even put the sirens on or the blue flashing light, and by the time they got to hospital this woman was almost dead, she died a short time later. Talk of INCOMPETANCE and STUPIDITY, WHY is this being allowed to happen in the first place, it is a national disgrace and needs addressing -- NOW !!!! Almeda11
  • Score: 9

5:39pm Thu 31 Jul 14

Ladydolphin.mh says...

THERE ARE AN ANORMOUS AMOUNT OF TRAINED HIGH QUALITY AMBALANCE STAFF OUT THERE BUT THEY CAN'T MEET THERE TARGETS IF THEY ARE STUCK UP AT A & E FOR AGES EACH TIME.

MORE TRAINED STAFF ARE NEEDED FOR BOTH THE AMBALANCE SERVICE AND A & E OTHERWISE THERE'S NO WAY THAT TARGETS COULD BE MADE.

CCLOSING SMALLER HOSPITALS TO INCREASE THE ONE LARGE ONE DOESN'T WORK!
THE NUMBER OF PEOPLE MOVING INTO ESSEX IS INCREASING SO SURELY MORE HOSPITALS SHOULD BE BUILDING. THEN IT WOULD TAKE THE PRESSURE OFF THE STAFF ALONG THE CHAIN.
MY HEART GOES OUT TO THE ABOVE LADY FAMILY WHO WATCHED THEIR MOTHER SUFFER.
M
THERE ARE AN ANORMOUS AMOUNT OF TRAINED HIGH QUALITY AMBALANCE STAFF OUT THERE BUT THEY CAN'T MEET THERE TARGETS IF THEY ARE STUCK UP AT A & E FOR AGES EACH TIME. MORE TRAINED STAFF ARE NEEDED FOR BOTH THE AMBALANCE SERVICE AND A & E OTHERWISE THERE'S NO WAY THAT TARGETS COULD BE MADE. CCLOSING SMALLER HOSPITALS TO INCREASE THE ONE LARGE ONE DOESN'T WORK! THE NUMBER OF PEOPLE MOVING INTO ESSEX IS INCREASING SO SURELY MORE HOSPITALS SHOULD BE BUILDING. THEN IT WOULD TAKE THE PRESSURE OFF THE STAFF ALONG THE CHAIN. MY HEART GOES OUT TO THE ABOVE LADY FAMILY WHO WATCHED THEIR MOTHER SUFFER. M Ladydolphin.mh
  • Score: 7

6:30pm Thu 31 Jul 14

sesibollox says...

Ladydolphin.mh wrote:
THERE ARE AN ANORMOUS AMOUNT OF TRAINED HIGH QUALITY AMBALANCE STAFF OUT THERE BUT THEY CAN'T MEET THERE TARGETS IF THEY ARE STUCK UP AT A & E FOR AGES EACH TIME.

MORE TRAINED STAFF ARE NEEDED FOR BOTH THE AMBALANCE SERVICE AND A & E OTHERWISE THERE'S NO WAY THAT TARGETS COULD BE MADE.

CCLOSING SMALLER HOSPITALS TO INCREASE THE ONE LARGE ONE DOESN'T WORK!
THE NUMBER OF PEOPLE MOVING INTO ESSEX IS INCREASING SO SURELY MORE HOSPITALS SHOULD BE BUILDING. THEN IT WOULD TAKE THE PRESSURE OFF THE STAFF ALONG THE CHAIN.
MY HEART GOES OUT TO THE ABOVE LADY FAMILY WHO WATCHED THEIR MOTHER SUFFER.
M
Grammar !
[quote][p][bold]Ladydolphin.mh[/bold] wrote: THERE ARE AN ANORMOUS AMOUNT OF TRAINED HIGH QUALITY AMBALANCE STAFF OUT THERE BUT THEY CAN'T MEET THERE TARGETS IF THEY ARE STUCK UP AT A & E FOR AGES EACH TIME. MORE TRAINED STAFF ARE NEEDED FOR BOTH THE AMBALANCE SERVICE AND A & E OTHERWISE THERE'S NO WAY THAT TARGETS COULD BE MADE. CCLOSING SMALLER HOSPITALS TO INCREASE THE ONE LARGE ONE DOESN'T WORK! THE NUMBER OF PEOPLE MOVING INTO ESSEX IS INCREASING SO SURELY MORE HOSPITALS SHOULD BE BUILDING. THEN IT WOULD TAKE THE PRESSURE OFF THE STAFF ALONG THE CHAIN. MY HEART GOES OUT TO THE ABOVE LADY FAMILY WHO WATCHED THEIR MOTHER SUFFER. M[/p][/quote]Grammar ! sesibollox
  • Score: -7

6:36pm Thu 31 Jul 14

sesibollox says...

Almeda11 wrote:
This doesn`t surprise me at all, and is a follow up, a couple of months ago, to the appaling tragedy of a young woman, who had to wait for FORTY minutes, while the UNTRAINED paramedics did a health and safety check !!

Then, because they were untrained, they were unable to administer morphine to this poor woman, who was in tremendous pain and bleeding internally.

When they did finally set off they didn`t even put the sirens on or the blue flashing light, and by the time they got to hospital this woman was almost dead, she died a short time later.

Talk of INCOMPETANCE and STUPIDITY, WHY is this being allowed to happen in the first place, it is a national disgrace and needs addressing -- NOW !!!!
Rubbish, Libellous and untrue.
[quote][p][bold]Almeda11[/bold] wrote: This doesn`t surprise me at all, and is a follow up, a couple of months ago, to the appaling tragedy of a young woman, who had to wait for FORTY minutes, while the UNTRAINED paramedics did a health and safety check !! Then, because they were untrained, they were unable to administer morphine to this poor woman, who was in tremendous pain and bleeding internally. When they did finally set off they didn`t even put the sirens on or the blue flashing light, and by the time they got to hospital this woman was almost dead, she died a short time later. Talk of INCOMPETANCE and STUPIDITY, WHY is this being allowed to happen in the first place, it is a national disgrace and needs addressing -- NOW !!!![/p][/quote]Rubbish, Libellous and untrue. sesibollox
  • Score: -10

6:39pm Thu 31 Jul 14

Almeda11 says...

Ladydolphin.mh wrote:
THERE ARE AN ANORMOUS AMOUNT OF TRAINED HIGH QUALITY AMBALANCE STAFF OUT THERE BUT THEY CAN'T MEET THERE TARGETS IF THEY ARE STUCK UP AT A & E FOR AGES EACH TIME.

MORE TRAINED STAFF ARE NEEDED FOR BOTH THE AMBALANCE SERVICE AND A & E OTHERWISE THERE'S NO WAY THAT TARGETS COULD BE MADE.

CCLOSING SMALLER HOSPITALS TO INCREASE THE ONE LARGE ONE DOESN'T WORK!
THE NUMBER OF PEOPLE MOVING INTO ESSEX IS INCREASING SO SURELY MORE HOSPITALS SHOULD BE BUILDING. THEN IT WOULD TAKE THE PRESSURE OFF THE STAFF ALONG THE CHAIN.
MY HEART GOES OUT TO THE ABOVE LADY FAMILY WHO WATCHED THEIR MOTHER SUFFER.
M
l agree, we need more hospitals, and doctors. The government is to blame for both. They haven`t rained enough doctors over the last 20 years, hence the shortfall, and without the additional numbers of overseas doctors, our health service would collapse.

And it is ridiculous that Southend and surrounding areas has tt make do with just one hospital. l go to a place in Germany, appromimately the size of between Shoebury and Leigh, and there they have 3 hospitals plus 2 clinics.
This country needs to build more for the ever expanding population, it`s bursting at the seams as it is!
[quote][p][bold]Ladydolphin.mh[/bold] wrote: THERE ARE AN ANORMOUS AMOUNT OF TRAINED HIGH QUALITY AMBALANCE STAFF OUT THERE BUT THEY CAN'T MEET THERE TARGETS IF THEY ARE STUCK UP AT A & E FOR AGES EACH TIME. MORE TRAINED STAFF ARE NEEDED FOR BOTH THE AMBALANCE SERVICE AND A & E OTHERWISE THERE'S NO WAY THAT TARGETS COULD BE MADE. CCLOSING SMALLER HOSPITALS TO INCREASE THE ONE LARGE ONE DOESN'T WORK! THE NUMBER OF PEOPLE MOVING INTO ESSEX IS INCREASING SO SURELY MORE HOSPITALS SHOULD BE BUILDING. THEN IT WOULD TAKE THE PRESSURE OFF THE STAFF ALONG THE CHAIN. MY HEART GOES OUT TO THE ABOVE LADY FAMILY WHO WATCHED THEIR MOTHER SUFFER. M[/p][/quote]l agree, we need more hospitals, and doctors. The government is to blame for both. They haven`t rained enough doctors over the last 20 years, hence the shortfall, and without the additional numbers of overseas doctors, our health service would collapse. And it is ridiculous that Southend and surrounding areas has tt make do with just one hospital. l go to a place in Germany, appromimately the size of between Shoebury and Leigh, and there they have 3 hospitals plus 2 clinics. This country needs to build more for the ever expanding population, it`s bursting at the seams as it is! Almeda11
  • Score: 10

6:44pm Thu 31 Jul 14

Almeda11 says...

sesibollox wrote:
Almeda11 wrote:
This doesn`t surprise me at all, and is a follow up, a couple of months ago, to the appaling tragedy of a young woman, who had to wait for FORTY minutes, while the UNTRAINED paramedics did a health and safety check !!

Then, because they were untrained, they were unable to administer morphine to this poor woman, who was in tremendous pain and bleeding internally.

When they did finally set off they didn`t even put the sirens on or the blue flashing light, and by the time they got to hospital this woman was almost dead, she died a short time later.

Talk of INCOMPETANCE and STUPIDITY, WHY is this being allowed to happen in the first place, it is a national disgrace and needs addressing -- NOW !!!!
Rubbish, Libellous and untrue.
l think YOU are the one who is talking rubbish. l still have the newspaper article, dated April 15th `14. l think you should engage your brain, if you have one, before opening your mouth. Care to comment?
[quote][p][bold]sesibollox[/bold] wrote: [quote][p][bold]Almeda11[/bold] wrote: This doesn`t surprise me at all, and is a follow up, a couple of months ago, to the appaling tragedy of a young woman, who had to wait for FORTY minutes, while the UNTRAINED paramedics did a health and safety check !! Then, because they were untrained, they were unable to administer morphine to this poor woman, who was in tremendous pain and bleeding internally. When they did finally set off they didn`t even put the sirens on or the blue flashing light, and by the time they got to hospital this woman was almost dead, she died a short time later. Talk of INCOMPETANCE and STUPIDITY, WHY is this being allowed to happen in the first place, it is a national disgrace and needs addressing -- NOW !!!![/p][/quote]Rubbish, Libellous and untrue.[/p][/quote]l think YOU are the one who is talking rubbish. l still have the newspaper article, dated April 15th `14. l think you should engage your brain, if you have one, before opening your mouth. Care to comment? Almeda11
  • Score: 5

7:32pm Thu 31 Jul 14

TheBrotherhoodOfTheBell says...

Considering they pay the head honcho £232 grand and we get results like this i think its a bit of an insult all round as for all these tetchy litigious remarks please get a life.
This is another Un Trust, like C.H.U.F.T. yes CHUFT what a laugh Colchester Hospital University Foundation Trust, it is going down the same route with the same issues and problems.
Its not about money, it has never been about money, its about making do with what little you have, to the your best abilities.
I was in the job years ago and there were some that should never have been allowed in the building, let alone wearing the uniforms.
Considering they pay the head honcho £232 grand and we get results like this i think its a bit of an insult all round as for all these tetchy litigious remarks please get a life. This is another Un Trust, like C.H.U.F.T. yes CHUFT what a laugh Colchester Hospital University Foundation Trust, it is going down the same route with the same issues and problems. Its not about money, it has never been about money, its about making do with what little you have, to the your best abilities. I was in the job years ago and there were some that should never have been allowed in the building, let alone wearing the uniforms. TheBrotherhoodOfTheBell
  • Score: 3

9:32pm Thu 31 Jul 14

runwellian says...

The resources are just not there!
Demand for services outstrips supply, simple as that!
The resources are just not there! Demand for services outstrips supply, simple as that! runwellian
  • Score: 5

12:53am Fri 1 Aug 14

Boris says...

Imporove the staffing in A and E, and the ambulances will be able to deliver patients and then go straight out again.
Imporove the staffing in A and E, and the ambulances will be able to deliver patients and then go straight out again. Boris
  • Score: 5

12:03am Sun 3 Aug 14

clare999 says...

Almeda11 wrote:
sesibollox wrote:
Almeda11 wrote:
This doesn`t surprise me at all, and is a follow up, a couple of months ago, to the appaling tragedy of a young woman, who had to wait for FORTY minutes, while the UNTRAINED paramedics did a health and safety check !!

Then, because they were untrained, they were unable to administer morphine to this poor woman, who was in tremendous pain and bleeding internally.

When they did finally set off they didn`t even put the sirens on or the blue flashing light, and by the time they got to hospital this woman was almost dead, she died a short time later.

Talk of INCOMPETANCE and STUPIDITY, WHY is this being allowed to happen in the first place, it is a national disgrace and needs addressing -- NOW !!!!
Rubbish, Libellous and untrue.
l think YOU are the one who is talking rubbish. l still have the newspaper article, dated April 15th `14. l think you should engage your brain, if you have one, before opening your mouth. Care to comment?
You are the one who needs to engage your brain if you believe everything you read in the papers. Yes the service is failing but this had NOTHING to do with the situation you mention. And yes I CAN say this as I not only work for the failing service but also know well the HIGHLY QUALIFIED and extremely professional staff member involved AS WELL AS the patient involved. I would happily allow the staff member to treat myself or any of my family. The only issue here was the lack of Paramedic to issue Morphine NOT the clinical competence of the staff member attending her. So yes, blame the service but DO NOT question the skills of those who work for it.

I would also like to highlight that one of the reasons the service is failing is due to the unimaginable amount of TIMEWASTING calls received by idiot members of the public who think a cough/cold/sore throat/sprained ankle/being intoxicated warrants a 999 call!
[quote][p][bold]Almeda11[/bold] wrote: [quote][p][bold]sesibollox[/bold] wrote: [quote][p][bold]Almeda11[/bold] wrote: This doesn`t surprise me at all, and is a follow up, a couple of months ago, to the appaling tragedy of a young woman, who had to wait for FORTY minutes, while the UNTRAINED paramedics did a health and safety check !! Then, because they were untrained, they were unable to administer morphine to this poor woman, who was in tremendous pain and bleeding internally. When they did finally set off they didn`t even put the sirens on or the blue flashing light, and by the time they got to hospital this woman was almost dead, she died a short time later. Talk of INCOMPETANCE and STUPIDITY, WHY is this being allowed to happen in the first place, it is a national disgrace and needs addressing -- NOW !!!![/p][/quote]Rubbish, Libellous and untrue.[/p][/quote]l think YOU are the one who is talking rubbish. l still have the newspaper article, dated April 15th `14. l think you should engage your brain, if you have one, before opening your mouth. Care to comment?[/p][/quote]You are the one who needs to engage your brain if you believe everything you read in the papers. Yes the service is failing but this had NOTHING to do with the situation you mention. And yes I CAN say this as I not only work for the failing service but also know well the HIGHLY QUALIFIED and extremely professional staff member involved AS WELL AS the patient involved. I would happily allow the staff member to treat myself or any of my family. The only issue here was the lack of Paramedic to issue Morphine NOT the clinical competence of the staff member attending her. So yes, blame the service but DO NOT question the skills of those who work for it. I would also like to highlight that one of the reasons the service is failing is due to the unimaginable amount of TIMEWASTING calls received by idiot members of the public who think a cough/cold/sore throat/sprained ankle/being intoxicated warrants a 999 call! clare999
  • Score: -2

11:35am Mon 4 Aug 14

Almeda11 says...

clare999 wrote:
Almeda11 wrote:
sesibollox wrote:
Almeda11 wrote:
This doesn`t surprise me at all, and is a follow up, a couple of months ago, to the appaling tragedy of a young woman, who had to wait for FORTY minutes, while the UNTRAINED paramedics did a health and safety check !!

Then, because they were untrained, they were unable to administer morphine to this poor woman, who was in tremendous pain and bleeding internally.

When they did finally set off they didn`t even put the sirens on or the blue flashing light, and by the time they got to hospital this woman was almost dead, she died a short time later.

Talk of INCOMPETANCE and STUPIDITY, WHY is this being allowed to happen in the first place, it is a national disgrace and needs addressing -- NOW !!!!
Rubbish, Libellous and untrue.
l think YOU are the one who is talking rubbish. l still have the newspaper article, dated April 15th `14. l think you should engage your brain, if you have one, before opening your mouth. Care to comment?
You are the one who needs to engage your brain if you believe everything you read in the papers. Yes the service is failing but this had NOTHING to do with the situation you mention. And yes I CAN say this as I not only work for the failing service but also know well the HIGHLY QUALIFIED and extremely professional staff member involved AS WELL AS the patient involved. I would happily allow the staff member to treat myself or any of my family. The only issue here was the lack of Paramedic to issue Morphine NOT the clinical competence of the staff member attending her. So yes, blame the service but DO NOT question the skills of those who work for it.

I would also like to highlight that one of the reasons the service is failing is due to the unimaginable amount of TIMEWASTING calls received by idiot members of the public who think a cough/cold/sore throat/sprained ankle/being intoxicated warrants a 999 call!
Thanks, but MY brain is fully engaged thank you, and not at all surprised by your comments as you work for them !!!

Also, l do not agree that the failing service had nothing to do with this tragic case, of couse it did, it had EVERYTHING to do with it, by it`s very nature it is FAILING, and when things fail and DO NOT WORK as they are supposed to then accidents happen, only a fool couldn`t see that !!

And you call the staff " highly trained" ? Well, obviously, the STUDENTS were NOT highly trained, they were STILL IN TRAINING, and TOTALLY UNSUPERVISED, which is WHY this poor woman died. And it was not the lack of morphine that killed her but the 40 minute delay while she was bleeding to death. The highly qualified members that you mention then, should have done a better job of making sure the UN supervised STUDENTS are not left in sole charge of seriously ill people, and your defence of this situation flies in the face of the apologies by the ambulance boss and the coroners comments, and your robust defense of something SO WRONG makes me sick !!

l am very glad you would be happy ? to have yourself or family members treated, l would not !

And it seems even the coroner in this case blasted this as an"unacceptable" delay and other SERIOUS ERRORS by STUDENT 999 staff.

And the Ambulance Boss has APOLOGISED for the SERIOUS FAILINGS, unlike yourself, who are probably a student yourself and obviously keen to defend the indefencable, ie the failings, and for that you should feel ashamed.

This ARROGANT attitude by people like you is appaling. things don`t improve by denying they exist, or by playing them down. They improve by by taking an honest, long hard look at themselves and the situation, and a willingness to accept and acknowledge that mistakes have been made, together with THE WILL to change.
Only then can there be real and lasting improvement.
[quote][p][bold]clare999[/bold] wrote: [quote][p][bold]Almeda11[/bold] wrote: [quote][p][bold]sesibollox[/bold] wrote: [quote][p][bold]Almeda11[/bold] wrote: This doesn`t surprise me at all, and is a follow up, a couple of months ago, to the appaling tragedy of a young woman, who had to wait for FORTY minutes, while the UNTRAINED paramedics did a health and safety check !! Then, because they were untrained, they were unable to administer morphine to this poor woman, who was in tremendous pain and bleeding internally. When they did finally set off they didn`t even put the sirens on or the blue flashing light, and by the time they got to hospital this woman was almost dead, she died a short time later. Talk of INCOMPETANCE and STUPIDITY, WHY is this being allowed to happen in the first place, it is a national disgrace and needs addressing -- NOW !!!![/p][/quote]Rubbish, Libellous and untrue.[/p][/quote]l think YOU are the one who is talking rubbish. l still have the newspaper article, dated April 15th `14. l think you should engage your brain, if you have one, before opening your mouth. Care to comment?[/p][/quote]You are the one who needs to engage your brain if you believe everything you read in the papers. Yes the service is failing but this had NOTHING to do with the situation you mention. And yes I CAN say this as I not only work for the failing service but also know well the HIGHLY QUALIFIED and extremely professional staff member involved AS WELL AS the patient involved. I would happily allow the staff member to treat myself or any of my family. The only issue here was the lack of Paramedic to issue Morphine NOT the clinical competence of the staff member attending her. So yes, blame the service but DO NOT question the skills of those who work for it. I would also like to highlight that one of the reasons the service is failing is due to the unimaginable amount of TIMEWASTING calls received by idiot members of the public who think a cough/cold/sore throat/sprained ankle/being intoxicated warrants a 999 call![/p][/quote]Thanks, but MY brain is fully engaged thank you, and not at all surprised by your comments as you work for them !!! Also, l do not agree that the failing service had nothing to do with this tragic case, of couse it did, it had EVERYTHING to do with it, by it`s very nature it is FAILING, and when things fail and DO NOT WORK as they are supposed to then accidents happen, only a fool couldn`t see that !! And you call the staff " highly trained" ? Well, obviously, the STUDENTS were NOT highly trained, they were STILL IN TRAINING, and TOTALLY UNSUPERVISED, which is WHY this poor woman died. And it was not the lack of morphine that killed her but the 40 minute delay while she was bleeding to death. The highly qualified members that you mention then, should have done a better job of making sure the UN supervised STUDENTS are not left in sole charge of seriously ill people, and your defence of this situation flies in the face of the apologies by the ambulance boss and the coroners comments, and your robust defense of something SO WRONG makes me sick !! l am very glad you would be happy ? to have yourself or family members treated, l would not ! And it seems even the coroner in this case blasted this as an"unacceptable" delay and other SERIOUS ERRORS by STUDENT 999 staff. And the Ambulance Boss has APOLOGISED for the SERIOUS FAILINGS, unlike yourself, who are probably a student yourself and obviously keen to defend the indefencable, ie the failings, and for that you should feel ashamed. This ARROGANT attitude by people like you is appaling. things don`t improve by denying they exist, or by playing them down. They improve by by taking an honest, long hard look at themselves and the situation, and a willingness to accept and acknowledge that mistakes have been made, together with THE WILL to change. Only then can there be real and lasting improvement. Almeda11
  • Score: 1

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