Patients face longer waits at Colchester General Hospital following cancer scandal

Essex County Standard: Patients face longer waits at Colchester General Hospital following cancer scandal Patients face longer waits at Colchester General Hospital following cancer scandal

PATIENTS at Colchester’s accident and emergency department have endured longer waits since the cancer scandal broke, it has been revealed.

More patients are also waiting too long to be discharged following operations at Colchester General Hospital because the follow-up care they need is not available.

The meeting was also told Colchester Hospital University Foundation Trust’s patient advice and liaisons service had received a record 243 complaints in the last three weeks.

A meeting of the NHS North East Essex clinical commissioning group board heard there had been a “step change” in pressure on hospital services since the cancer scandal.

The Care Quality Commission revealed on November 5 staff had been bullied into altering cancer patient data to hit targets Sam Hepplethwhite, the group’s chief operating officer, said: “We know the Care Quality Commission report has had a significant effect on the hospital.

“There are stil people staying in hospital for a delayed period.

“That has got to the point where there are an unacceptable number of people being delayed.

“Historically we have worked well together with social care but in the last five weeks there has been a step change.

“Our performance in A&E has also deteriorated.

“The numbers of delays have increased because the movement through the hospital is just not happening as well as it could.”

All A&E departments are told to treat at least 95 per cent of patients within four hours of their arrival.

Hospitals are also told to minimise the number of patients “bed-blocking” – staying in wards when they are fit to be discharged.

Mrs Hepplewhite said: “We’re meeting with NHS England and the hospital to put some urgent action in place to review that position.

“We need to consider the impact that’s having on patient experience and get that sorted out very soon.”

Essex Police, NHS England, Monitor and the hospital trust itself are all carrying out investigations into the cancer scandal.

Comments (6)

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8:35am Fri 29 Nov 13

stevedawson says...

For people who don't go near the hospital, reports like this show them just how overloaded our nhs is . Hopefully getting them to give more thought to where they next put their x.
For people who don't go near the hospital, reports like this show them just how overloaded our nhs is . Hopefully getting them to give more thought to where they next put their x. stevedawson

10:42am Fri 29 Nov 13

Ritchie_Hicks says...

David Cameron is intent on privatising our NHS. Slowly, but surely, he will hand it over to private companies.

And then, just like train companies, power companies, the probation service, buses, carework, etc. the costs will go up and the level of service will go down.

If you think the NHS is bad now, just wait.........
David Cameron is intent on privatising our NHS. Slowly, but surely, he will hand it over to private companies. And then, just like train companies, power companies, the probation service, buses, carework, etc. the costs will go up and the level of service will go down. If you think the NHS is bad now, just wait......... Ritchie_Hicks

11:07am Fri 29 Nov 13

jim_bo says...

Are they really waiting longer or are they waiting accurately figures?
Are they really waiting longer or are they waiting accurately figures? jim_bo

6:02pm Fri 29 Nov 13

Campbell-Vencarto says...

WE HAVE ONE MP IN THE BOROUGH STATING JUDGEMENT WILL BE RESERVED UNTIL THE FINDINGS OF THE KEOGH REVIEW....THAT IS LONG GONE NOW.....
ANOTHER MP STATED CHANGING MANAGEMENT WILL BE AKIN TO THROWING OUT THE BABY IN THE BATH WATER.
ANOTHER MP APPEARS TO HAVE GIVEN SUPPORT TO THE TRUST EVEN THOUGH ALL THIS EVIDENCE CAME TO LIGHT AT KEOGH, THEN THE SECOND MEDIA SCANDAL OCCURED WEEKS LATER, WHAT STILL NO COMMENT, OR UNEQUIVOCAL SUPPORT IN SITU?
BELOW IS REPORT THAT APPEARED IN THE GAZETTE IN 2010................
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ARCHIVE - FRIDAY, 2 APRIL 2010 Hospital trust passes new standards in its quality
By Helen Orrell »
A HOSPITAL trust has turned itself around and has passed new national standards in quality and patient safety.
Sir Peter Dixon, chairman of Colchester Hospital University NHS Foundation Trust, said he was pleased it had been given a green light by the Care Quality Commission under a new system aimed at raising standards in the NHS.
The trust was tasked with improvement by health watchdog Monitor last year after it missed standards in accident and emergency and cancer care.
Its chairman, Richard Bourne, was sacked and Sir Peter Dixon was brought in to improve its performance. Yesterday it registered with the Care Quality Commission without any problems.
Sir Peter said the trust’s registration was evidence of the progress it had made.
He said: “This is tremendous news for our patients and a tribute to the hard work of staff, who I shall be writing to today to thank them for their achievement.
“It gives assurance to patients and the public that in the view of the Care Quality Commission, which is an independent regulator, we are a safe organisation delivering high standards of care.
“In addition, it means as well as achieving good clinical outcomes, we are focusing on the whole patient experience, respecting them all as individuals and mindful of their privacy and dignity.”
All NHS trusts in England have to be licensed and monitored by the Care Quality Commission to provide care.
Those failing to meet its standards can face fines, prosecution, restrictions on their activities and even closure.
A total of 22 health trusts have had conditions imposed on them, including Basildon and Thurrock University Hospitals NHS Trust, which was slammed along with Colchester by Monitor last November for failing standards.----------
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Well surely someone was pandering or showboating here? There was another report in late 2010 from a quango style agency of similar ilk and flavour.
This has got be the biggest farce in all time medical history. There is a new management team in PALS that has appeared and people in there well at least one of them appears genuine...bless them you wait until 6 months in the job.
People must keep complaining this time otherwise they will go back to tac and there will be more problems.
WE HAVE ONE MP IN THE BOROUGH STATING JUDGEMENT WILL BE RESERVED UNTIL THE FINDINGS OF THE KEOGH REVIEW....THAT IS LONG GONE NOW..... ANOTHER MP STATED CHANGING MANAGEMENT WILL BE AKIN TO THROWING OUT THE BABY IN THE BATH WATER. ANOTHER MP APPEARS TO HAVE GIVEN SUPPORT TO THE TRUST EVEN THOUGH ALL THIS EVIDENCE CAME TO LIGHT AT KEOGH, THEN THE SECOND MEDIA SCANDAL OCCURED WEEKS LATER, WHAT STILL NO COMMENT, OR UNEQUIVOCAL SUPPORT IN SITU? BELOW IS REPORT THAT APPEARED IN THE GAZETTE IN 2010................ .................... .................... .................... .................... .................... .................... .................... .................... .................... ..... ARCHIVE - FRIDAY, 2 APRIL 2010 Hospital trust passes new standards in its quality By Helen Orrell » A HOSPITAL trust has turned itself around and has passed new national standards in quality and patient safety. Sir Peter Dixon, chairman of Colchester Hospital University NHS Foundation Trust, said he was pleased it had been given a green light by the Care Quality Commission under a new system aimed at raising standards in the NHS. The trust was tasked with improvement by health watchdog Monitor last year after it missed standards in accident and emergency and cancer care. Its chairman, Richard Bourne, was sacked and Sir Peter Dixon was brought in to improve its performance. Yesterday it registered with the Care Quality Commission without any problems. Sir Peter said the trust’s registration was evidence of the progress it had made. He said: “This is tremendous news for our patients and a tribute to the hard work of staff, who I shall be writing to today to thank them for their achievement. “It gives assurance to patients and the public that in the view of the Care Quality Commission, which is an independent regulator, we are a safe organisation delivering high standards of care. “In addition, it means as well as achieving good clinical outcomes, we are focusing on the whole patient experience, respecting them all as individuals and mindful of their privacy and dignity.” All NHS trusts in England have to be licensed and monitored by the Care Quality Commission to provide care. Those failing to meet its standards can face fines, prosecution, restrictions on their activities and even closure. A total of 22 health trusts have had conditions imposed on them, including Basildon and Thurrock University Hospitals NHS Trust, which was slammed along with Colchester by Monitor last November for failing standards.---------- -------------------- -------------------- -------------------- -------------------- -------------------- -------------------- -------------------- -------------------- -------------------- -------------------- - Well surely someone was pandering or showboating here? There was another report in late 2010 from a quango style agency of similar ilk and flavour. This has got be the biggest farce in all time medical history. There is a new management team in PALS that has appeared and people in there well at least one of them appears genuine...bless them you wait until 6 months in the job. People must keep complaining this time otherwise they will go back to tac and there will be more problems. Campbell-Vencarto

7:37pm Fri 29 Nov 13

omgwtfbbq says...

my dad was in this hospital a few days ago, none of the staff used sanitiser when entering and leaving the ward, 1 kept the same apron on after emptying a commode in a room with an infectious patient in and went to attend other patients.

if a patient pressed their buzzer to call for a nurse it would be up to 2.5 hours before a nurse actually arrived. surely that cant be right?

They do not know how to correctly use a food temperature thermometer either taking the reading from the bottom of food container instead of the middle, so are taking temperature of the warming tray under the food instead of the food its self.
my dad was in this hospital a few days ago, none of the staff used sanitiser when entering and leaving the ward, 1 kept the same apron on after emptying a commode in a room with an infectious patient in and went to attend other patients. if a patient pressed their buzzer to call for a nurse it would be up to 2.5 hours before a nurse actually arrived. surely that cant be right? They do not know how to correctly use a food temperature thermometer either taking the reading from the bottom of food container instead of the middle, so are taking temperature of the warming tray under the food instead of the food its self. omgwtfbbq

12:45pm Sat 30 Nov 13

stevedawson says...

The appearence on tv of the new chief did not inspire me.I wondered wether they had mixed an interview from the crays hill problems.
The appearence on tv of the new chief did not inspire me.I wondered wether they had mixed an interview from the crays hill problems. stevedawson

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