Three hour computer fault at Brightlingsea surgery

12:36pm Friday 15th March 2013 in News By Will Lodge

DOCTORS could not access patient records after a computer system crashed for three hours.

Staff were left struggling at the Colne Medical Centre, in Station Road, Brightlingsea, this morning.

Practice manager Caroline Bowden said the problem was caused by a fault at the software provider’s main server in Leeds, and would have affected any surgeries using the system.

The fault was resolved shortly after 11am, and the surgery is moving to a new system next week.

Comments(9)

trojan46 says...
1:21pm Fri 15 Mar 13

Not sure why this is news. I've had a few faults with my computer or internet, my car had a puncture once and I had to get a new cutting line for my strimmer as the old one became unuseable ............. I didn't notice any of these making the news!

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irememberwhen says...
2:00pm Fri 15 Mar 13

My Sky TV wasn't working last night. Had to turn it off for 10 mins then back on again. It was a right pain!

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catflap1 says...
2:12pm Fri 15 Mar 13

probably overloaded with work

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cavillas says...
5:09pm Fri 15 Mar 13

Why have servers so far away, better to have them in surgery and backup nightly to off site storage, simple and concise solution. Also have a backup system running in parallel so if one goes down the other just carries on, these sorts of systems are fairly cheap in hardware these days.

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Feisty CBC says...
5:21pm Fri 15 Mar 13

cavillas wrote:
Why have servers so far away, better to have them in surgery and backup nightly to off site storage, simple and concise solution. Also have a backup system running in parallel so if one goes down the other just carries on, these sorts of systems are fairly cheap in hardware these days.
Then you'd hace to employ someone to administer the system. Far easier to outsoutrce the work these days as many companies do.

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irememberwhen says...
5:48pm Fri 15 Mar 13

Speaking from "experience" then are you?

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Im_Like_HELLO says...
5:53pm Fri 15 Mar 13

I bet the system was running Micro$oft Windoze :(

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Count Wolfgang Van Otto says...
7:04pm Fri 15 Mar 13

Dripping with experience my dear boy

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Citizen 139 says...
7:07pm Fri 15 Mar 13

Im_Like_HELLO wrote:
I bet the system was running Micro$oft Windoze :(
That's so funny, you should have your own stand up show on TV.

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