Rail company wins industry award

9:45am Friday 1st March 2013 in News By Will Lodge

Greater Anglia managing director Ruud Haket (right) collects the award from Mark Angela, senior executive office of SSP UK. Greater Anglia managing director Ruud Haket (right) collects the award from Mark Angela, senior executive office of SSP UK.

RAIL company Greater Anglia has won a top award given by the industry.

It scooped Train Operator of the Year at the 15th Rail Business Awards for its work in the first year of the regional franchise.

The train operator was complimented for its service during the Olympic and Paralympic Games, improved punctuality and reduced weekend engineering works due to its partnership with Network Rail.

Comments(5)

Scoot says...
2:44pm Fri 1 Mar 13

Is it April the first ??

Report this post »

mechanic7 says...
3:15pm Fri 1 Mar 13

What a joke. ! only reason they won it is because it is their turn this year or next year .
try getting from Colchester to Sherringham later this month, it will take you over FOUR Hours + because of Rail Replacement. That is what they call service.

Report this post »

Boris says...
6:01pm Fri 1 Mar 13

Rail replacement is for a reason, usually some maintenance or upgrade they have to do on the track. Do you want them to run an unsafe railway? Pick another day to travel, before or after the planned rail replacement. Anyway that is Railtrack, not the train operator. Were you asleep when John Major's government privatised British Rail?

Report this post »

co4 says...
3:02pm Sat 2 Mar 13

"Greater Anglia train service 'second worst' provider

4:59pm Thursday 21st February 2013 in Harwich & Manningtree
THE rail company running trains across Essex has been ranked second worst nationally by a passenger survey.

Greater Anglia got just 42 per cent in a customer satisfaction survey carried out by consumer magazine Which?.

The train operator also came last in a commuter survey where it scored 36 per cent, according to the results published on Monday, February 18"

So the people that matter (the customer) say it's a terrible service yet the industry backslappers say it's marvellous. I know who I'm inclined to believe.

Report this post »

lollardknight says...
9:21pm Sat 2 Mar 13

What a joke, they need to have two operators on each line for competition because they don't have to try to improve their service, old stock, bad staff and network rail need to get their act together too....signal, points and overhead failures all the time and worst of all they put up my monthly cost £45 for rail and Parking!!! Jokers the lot of you Mr. Haket first year and same old same old poor service.

Report this post »

click2find

About cookies

We want you to enjoy your visit to our website. That's why we use cookies to enhance your experience. By staying on our website you agree to our use of cookies. Find out more about the cookies we use.

I agree